Terms & Conditions

These Terms and Conditions govern your access to and use of www.cazzanoshop.com and purchases made through this website. The website is operated by Cazzano Apparels Private Limited, referred to in these Terms as “Cazzano”, “we”, “us” or “our”.

Please read these Terms together with our Privacy Policy, Shipping Policy, Cancellation and Refund Policy, and Return and Exchange Policy before placing an order. Nothing in these Terms limits any right or remedy that cannot be excluded under applicable consumer law.

Use of the Website

You may use this website to browse products, obtain information and make lawful purchases. When placing an order, you must be legally capable of entering into a contract and must provide accurate contact, payment and delivery information.

You are responsible for protecting your account credentials and for notifying us promptly if you suspect unauthorised use of your account. Do not share passwords, OTPs, UPI PINs or full payment-card details with anyone claiming to represent Cazzano.

Use of Content

Unless otherwise stated, the Cazzano name, logos, product photographs, designs, text and other materials on this website are owned by or licensed to Cazzano Apparels Private Limited. Third-party trademarks remain the property of their respective owners.

You may view website content for personal shopping and information purposes. You must not reproduce, sell, modify, distribute or use protected content for a commercial purpose without the rights holder’s written permission, except where permitted by law.

Acceptable Site Use

You must not:

1. Access another person’s account or data without permission.

2. Attempt to bypass security controls or test website vulnerabilities without authorisation.

3. Introduce malicious software, overload the website or interfere with another user’s access.

4. Use the website for fraud, impersonation, unsolicited advertising or other unlawful activity.

5. Submit material that unlawfully infringes intellectual property, privacy or other rights, or contains unlawful threats, abuse or defamatory statements.

We may investigate suspected misuse, restrict access where reasonably necessary to protect the website and its users, and cooperate with lawful requests from relevant authorities.

Product Information and Availability

We take reasonable care to describe and display products accurately. Colours and appearance may vary slightly because of screen settings, photography or normal production differences. This does not limit your rights if a product is defective, incorrect or materially different from its description.

Products are subject to availability. If an ordered product cannot be supplied, we will contact you and arrange an appropriate resolution, including an applicable refund for an unfulfilled order. We will not substitute a different product without your agreement.

Prices, Taxes and Payments

Prices are displayed in the currency indicated on the website. The total payable amount, including applicable taxes and any delivery, Cash on Delivery or other charges, will be disclosed before you confirm your purchase.

GST, where applicable, will be charged according to the law and the classification of the relevant product.

Prices may change for future purchases. If we identify a material pricing or listing error affecting your order, we will contact you before making a change. We will not charge an additional amount without your agreement. If the affected order cannot be fulfilled, any amount paid for the unfulfilled part will be refunded as applicable.

Available payment methods are shown at checkout. Please review your order, delivery details, discount and final payable amount before confirming the purchase.

Current Offers

Cazzano currently offers the following two additional purchase promotions:

1. Buy 2 Eligible Products and Get 20% OFF

Purchase two products eligible for this promotion in the same order to receive the advertised 20% discount on the qualifying products. Eligible products or categories are identified in the offer details displayed on the relevant product or collection page.

2. Buy 2 Single Ties and Get ₹100 OFF

Purchase two individual neckties in the same order to receive a total discount of ₹100 on the two qualifying ties together. The discount is ₹100 in total, not ₹100 per tie. This offer applies to individual ties and does not apply to tie-and-pocket-square sets or tie, pocket-square and cufflink sets.

Offer Conditions

1. These two promotions are separate and cannot be combined with each other or with an additional promotional coupon unless Cazzano expressly states otherwise before purchase.

2. No separate sign-up, first-order or other additional promotional discount is currently offered.

3. Any eligibility conditions, validity dates, coupon requirements or quantity limits must be clearly stated with the relevant offer before purchase. No additional undisclosed condition will be imposed after an order has been accepted.

4. Do not assume that an offer repeats for every additional pair or applies to a mixed-category basket unless this is expressly stated in the offer details.

5. Please check the discount in your cart and order summary. If the advertised offer does not apply correctly, contact us for assistance.

6. Offers are subject to qualifying product availability. Changes or withdrawals will apply to future purchases and will not remove an advertised benefit from an already accepted qualifying order.

7. Returns, exchanges and cancellations of discounted purchases remain subject to the relevant published policy and applicable law. Refund calculations will reflect the amount actually paid for the returned items after the discount allocated to those items.

Orders, Delivery, Cancellations and Returns

Order processing, delivery estimates, cancellation requests, returns, exchanges and refunds are governed by the relevant policies displayed on this website and applicable law. Please review those policies before purchasing.

If we cannot fulfil an order, we will inform you and arrange an applicable refund. Any investigation of suspected fraud or misuse will be handled reasonably and will not remove your statutory rights.

Links to and from Other Websites

This website may link to third-party websites, payment providers or other services. Their content, availability and practices are outside Cazzano’s control. Please review their applicable terms and privacy policies before using them.

A third-party link does not by itself imply an endorsement, partnership or authorisation by Cazzano. This section does not exclude any responsibility that Cazzano has under applicable law for its own products or services.

Responsibility for Misuse

To the extent permitted by law, you may be responsible for reasonable losses or third-party claims directly caused by your unlawful use of the website, infringement of another person’s rights or material breach of these Terms. This does not require you to cover losses caused by Cazzano’s own breach, negligence or unlawful conduct.

Website Availability and Liability

We take reasonable care in operating this website but cannot guarantee uninterrupted or error-free access. Temporary interruptions may occur because of maintenance, technical problems or events beyond our reasonable control.

To the extent permitted by law, Cazzano will not be liable for indirect or consequential business losses arising from website use. No provision in these Terms excludes liability for fraud, unlawful conduct or any other liability that cannot legally be excluded.

These Terms do not remove any express product warranty or your rights relating to defective goods, misleading descriptions, refunds or other remedies available under applicable consumer law.

Privacy

Personal information collected through this website is handled in accordance with our Privacy Policy and applicable data-protection laws. Any consent required by law will be obtained separately where applicable.

Changes to These Terms

We may update these Terms for future website use and purchases. The updated version will be published on this page. Changes will not retrospectively remove rights or benefits attached to orders already accepted under the terms applicable at the time of purchase.

Applicable Law and Consumer Rights

These Terms are governed by the laws of India. You may raise a concern with Cazzano or approach a competent consumer commission, court or other authority as permitted by law. A company decision on a complaint does not prevent you from exercising those rights.

If any provision of these Terms is found unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

Contact Us

For questions about these Terms, an offer or your order, please contact:

Cazzano Apparels Private Limited
114, Vikas Tower
Pitam Pura, Delhi – 110034
India

Email: support@cazzanoshop.com
Phone: +91 99199 15516
Website: www.cazzanoshop.com

Please include your Order Number, where applicable, so that we can assist you.